Coddle has partnered with established training providers to create a training program to upskill Coddlers before they are sent for assignments. All Coddlers are required to attend training before they can take on assignments. If you have prior experience or received similar training before, do let us know and it’ll […]
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Absolutely! Coddle partners with established caregiver trainers to help bring inexperienced Coddlers up to speed on what they will need to know as a medical chaperone. Sign up today and we will walk you through the process.
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Anyone with a passion to work with seniors are invited to join us as Coddlers. Selected individuals may also be required to attend training to ensure that they are equipped with the know-hows to be a competent medical chaperone.
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We love questions! Feel free to email us at info@coddlehealth.com and we will get back to you quickly!
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All our services are done through cashless payment. As of now, we do not support any form of cash payment. If a Coddler requests that you pay an additional amount, please inform Coddle immediately.
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Coddle is committed to ensure that all assignments are carried out fairly. As such, after an assignment is completed, careseekers will have up to 3 days to dispute charges that they have been billed. An investigation will then follow with remediative actions.
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Upon completion of each Coddle booking, both care seeker and Coddler will be asked to rate and provide a review of their experience of the session. Such feedback will help Coddle improve our services and aid new Coddle users in the selection of Coddlers. Coddle is committed to providing high […]
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On time service delivery is a priority for Coddle and any lapses in this area is viewed seriously and prompt actions will be taken to ensure minimal disruption to your schedules. A thorough investigation will follow and careseekers will be duly informed of the outcome of the investigation.
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Coddle takes any form of discrimination very seriously. If you have experienced potential discrimination whilst using Coddle, we encourage you to highlight it to our attention by contacting us at support@coddlehealth.com immediately.
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Making your Coddler aware of the careseeker’s medical history will allow him/her to evaluate whether the assignment is suitable for him/her (example: if you are requesting medical chaperone for a plus-size careseeker, a petite Coddler may not be well-suited for the assignment). Also, additional information will also help your Coddler […]
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